Privacy Policy
Last Updated Privacy Policy 05/21/2018
1STicket respects your privacy and wants to help you understand how we collect, use and share your data.
This Privacy Policy applies when you use the services offered by our Website
1. What information we collect
We collect directly from you the information you enter when you purchase a product or package
The data you provide after your purchase is used to generate your tax invoice or receipt of payment.
Your phone number and email are used following a purchase to send you both by SMS and Email the link to download what you have purchased
Your email address, if you have consented to the specific request for delivery, can be used in order to send you offers relating to our products and / or packages
We also automatically collect certain information, such as information about your device and parts of our website that you use or interact with.
2. How We Collect Data
We use tools such as cookies, web beacons, analysis services and advertising service providers to collect this information. Some of these tools let you disable data collection.
As described in detail in our Cookie Policy, 1STicket and service providers acting on its behalf (such as Google Analytics and third party advertisers) use logs servers and tools for automatic data collection, such as cookies, tags, scripts, custom links or browsers and web beacons (collectively, "Data Collection Tools") when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data. In some cases, we link the data collected through these Data Collection Tools to other information we collect in accordance with the procedures described in this Privacy Policy.
We use cookies (small files that websites send to your device to uniquely identify your browser or device or to enter data into your browser) for various purposes, for example, to analyze your use of the Services, customize your experience, facilitate your access to the Services, and recognize you when you sign in again. We use web beacons (small objects that allow us to measure the actions of visitors and users of the Services) for various purposes, such as to know if a page has been visited or if an e-mail has been opened, provide more targeted advertising by excluding certain users from certain promotional messages
Analysis
1STicket uses third-party analytics services for browsers and mobile devices, such as Google Analytics and Hotjar. These services use Data Collection Tools that allow us to analyze your use of our site by providing information about, for example, the third party website from which you came to us, the frequency of your visits, events on our pages, usage and performance data. We use this data to improve our website and provide you with a better service
Online Marketing
We use third-party advertising services such as Facebook, Google AdWord and other networks to advertise on other websites and applications you use. Advertisements may be based on things we know about you, such as your Usage Data and System Data, and things that these Advertisers know about you based on their data from trace. Advertisements may be based on your recent activity or the activity you have carried out over time on other sites and services and may be customized to your interests.
Depending on the type of advertising service you use, you may be placing cookies or other tracking technologies on your computer, phone or other device to collect data about the and that these tracking technologies are used to offer you personalized advertisements.
If you use mobile applications, you may also receive customised in-app advertisements. Apple iOS, Android OS and Microsoft Windows all provide their own instructions on how to control this type of advertising. For other devices and operating systems, we recommend that you review your privacy settings or contact your platform operator.
3. For what purposes we use the data
We use the information we collect through your use of our Website to
- process your requests and orders regarding products and packages for sale
- communicate with you about your purchases
- answering your questions and doubts
- sending you messages and information of an administrative nature
- request user feedback
- Uniquely identify users on different devices
- customize advertisements on various devices
- improve our services and develop new products
- analyse trends and traffic, track purchases and track usage data
- advertise the Services on third party websites and applications
- as required or permitted by law
4. Who We Share Data With
1STicket may share your information with third parties under the following circumstances:
- Providers. We share your data with our suppliers from whom you purchased a product / package. Whether it's the amusement park, the structure or the hotel you bought
- Accounting. We share your purchase data on our site with our external accounting at 1STicket
- Authority. We may share your data with relevant authorities if disclosure is permitted or required by law (see fraud prevention, application of Terms of Use, etc.).
5. Security
1STicket takes appropriate security measures to prevent unauthorized access, modification, disclosure or destruction of the personal data it collects and stores
6. Your rights
You are granted certain rights over your data, including the ability to deny your consent to promotional emails, the use of cookies, and the collection of data by certain data analytics service providers.
You can contact us for questions about your rights regarding your personal data. You can request at any time the change of your personal data or the cancellation of all your data in our possession (except for paper copies of invoices that will be stored in accordance with the law).
